Home from Home care services Ltd aims to provide high quality home care to support people of all ages who are living in their own homes in relation to their own life styles. Providing information, assistance and support where needed. We aim to provide a service in a way, which meets the individual needs. It may be that the clients only require assistance on a temporary basis needs. It may be that the client only requires assistance on a temporary basis such as following a hospital stay or perhaps due to the nature of their illness/disability that they only require help intermittently. We will encourage service users to maintain independence, taking into account any physical/mental disabilities and to stimulate their participation in the running of their home. We will liaise with Social Services, Doctors, District Nurses, therapists and family members to ensure the best care possible is provided.
-We aim to provide well skilled and highly trained experiences care staff that are committed and matched to the clients needs, and provide care in a practical and sensitive way to communicate effectively with the service user, using the individuals preferred method of communication.
-We will always strive to appoint the carer best suited to you individual needs and requirements so that the appropriate care is achieved and that both parties are content with the partnership. the client/carer partnership will be monitored at regular intervals to ensure both parties are happy. We will always inform you of any change to your care.
-We feel that continuity of service is very important and therefore your care worker will not be changed by us without first consulting you.
-We will not discriminate service users on the grounds of race, nationality, religion or beliefs, age, sex or sexual orientation, or on the grounds of those who pay directly to the service and those who do not.